Tent Lodge Confort - 4 persons

Practical information

• Cancellation terms

  Flower Camping Demoiselles Plage + cancellation policy

  
  

  Change of stay Unless otherwise stated in the Special Terms and Conditions of each campsite, the following provisions apply in case of a change to your stay. You may request to change the dates and/or type of accommodation of your stay at our campsite, provided your request is received by us by email at least 21 days before the original arrival date. You must then book a new stay at our campsite in the same season as the originally planned stay, subject to availability and current prices. Your original stay can only be changed once. If you are unable to take up the replacement stay, this will be considered a cancellation and any amounts paid will not be refunded. If the cost of the replacement stay is higher than that of the original stay, you must pay the difference. If you fail to do so, the replacement stay will be considered cancelled and our cancellation policy below will apply. If the cost of the replacement holiday is lower than the original holiday, we will retain the difference as compensation for our loss due to the change.

  Cancellation of stay Unless otherwise stated in the Special Terms and Conditions of each campsite, the following provisions apply in the event of cancellation. Cancellation by you Any cancellation must be reported to us in writing via a valid medium (by email, registered mail with acknowledgment of receipt, etc.) ● If your email or registered letter is received more than 30 days before arrival, the deposit, paid booking fees, and, if applicable, the amounts paid for cancellation insurance will be retained by the campsite. ● If your letter is submitted between the 30th and 15th day before your arrival, the deposit, the booking fees paid at the time of reservation and, if applicable, the cancellation insurance paid at the time of reservation will be retained by the campsite; the remainder of the costs for your stay will be credited towards your next stay at the campsite, which must be booked within one year after the date of your stay. If you booked your stay less than 30 days before your arrival date and your cancellation letter is submitted 15 days or more before this date, the amounts relating to the deposit, booking fee, and any contributed cancellation insurance, as referred to in Article 2 of these General Terms and Conditions, will be retained by the campsite; for the remaining amount, you will receive a credit note that can be used for a future stay at the campsite, which must be booked in the same season as the cancelled stay or in the following season. ● If your letter is submitted less than 15 days before the arrival date, all costs already paid to the campsite will be retained by the campsite. To potentially receive any compensation, we advise you to take out cancellation or interruption insurance when booking.

  Notwithstanding the above, ● if your cancellation is due to the fact that you live in an area where, on the starting date of your stay, a containment measure is in force prohibiting residents from travelling to prevent the spread of COVID-19, the amount of the paid deposit, booking fees, and, if applicable, the amounts paid for cancellation insurance will be retained by the campsite; the remainder will be credited towards your next stay at the campsite, which must be booked within one year after the date of your stay. This also applies if your cancellation letter is received by us less than 15 days before the start of your stay; ● if your cancellation is due to force majeure, that is, an unforeseeable, unavoidable (insurmountable), and external event (beyond your control), all amounts you paid will be refunded.

  Cancellation by the campsite If we are forced to cancel a reservation already confirmed to you, we will inform you as soon as possible by email; the amounts paid will be refunded in full within a period specified in the Special Terms and Conditions for each campsite.

  Cancellation insurance Our prices do not include travel insurance. This is optional and may be offered in the Special Terms and Conditions.

• Payment information

  payment deadlines:

  • 30% when making the booking

  
  

  You will have to pay 100% if you are Booking less than 30 day before departure

• Check-in and check-out times

  Check-in: 16:00
  Check-out: 10:00
  
• Minimum nights : 2