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Privacy Policy

Glampings cares deeply about your privacy. Therefore, we only process data that we need for (improving) our services and handle carefully the information we have collected about you and your use of our services. We never provide your data for commercial purposes to third parties.

This privacy policy applies to the use of the website and the services provided by Glampings. The effective date for the validity of these terms is 23/05/2023, with the publication of a new version, the validity of all previous versions expires.

This privacy policy describes which data about you is collected by us, what these data are used for, and with whom and under what conditions these data may possibly be shared with third parties. We also explain how we store your data, how we protect your data against misuse, and what rights you have regarding the personal data you have provided to us.

If you have any questions about our privacy policy, you can contact our privacy contact person. You will find the contact details at the end of our privacy policy.

Automatically collected information

When you visit the Glampings website, the following data is automatically recorded on our server:

Which pages are visited, for our statistics Your IP address (a unique number assigned automatically to your computer by your internet provider when you go online) to distinguish you as a unique visitor for our statistics The name of your computer system and type of internet browser, so that we can continue to improve our site for the systems our visitors use and so that we can better solve any problems. Through this process, no personal information is read from your computer. Also, under no circumstances are these data used to identify you. Apart from this data and the data you fill in yourself when booking, registering, or requesting, no information is stored.

Personal data we process

Glampings processes your personal data because you use our services and/or because you provide these data to us yourself. These data are included in our administration, reservation system, and email system. The data are used to monitor your reservation and to keep you informed about our products and services.

For what purpose and on what basis we process personal data

If you as a visitor make a booking on our website, it will be placed directly into the system of our providers. The payment also takes place through the provider's system.

Glampings processes your personal data for the following purposes:

Sending our newsletter and/or promotional material Being able to call or email you if necessary to perform our services Informing you about changes to our services and products Glampings analyzes your behavior on the website to improve the website and tailor the range of products and services to your preferences Glampings receives a copy of the reservation for proper handling with the provider Glampings tracks your surfing behavior across different websites to tailor our products and services to your needs Glampings also processes personal data when we are legally obliged to do so, such as data we need for our tax return.

How long we keep personal data

Glampings does not keep your personal data longer than is strictly necessary to achieve the purposes for which your data are collected.

Sharing personal data with third parties

Glampings does not sell your data to third parties and will only provide them to involved service providers if necessary for the execution of our agreement with you or to comply with a legal obligation.

With companies that process your data on our behalf, we enter into a data processing agreement to ensure the same level of security and confidentiality of your data. Glampings remains responsible for these processes.

Your visit to the website

To measure which websites send visitors to Glampings, both Glampings and these external websites store data in a cookie. For more information about cookies, please refer to our cookie policy.

Security

Your payment and personal data are sent via the Internet to the provider's system. Glampings uses registered security techniques to protect this data and prevent its loss or theft. For you, this is visible by the padlock that appears at the bottom of your browser when making a booking. Glampings takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you believe that your data is not properly secured or if there are indications of abuse, please contact us at info[at]glampings.com.

Accessing/changing your data

You have the right to view and (have) adjust(ed) your full data as registered with Glampings. You can send a request for access, correction, deletion, data transfer of your personal data or a request to withdraw your consent or objection to the processing of your personal data to info[at]glampings.com.

To ensure that the request for access has been made by you, we ask you to include a copy of your identity document with the request. In this copy, make your passport number and Citizen Service Number (BSN) black. This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks.

Do you not want promotional newsletters or direct mail? Simply unsubscribe from our promotional emails via the website.

Contact Information

Glampings BV Oude Oeverstraat 120-6 6811 JZ Arnhem

Email: info[at]glampings.com Contact person for privacy matters: Customer Service Department