Family Glampingtent - IEPER - 5 persons

We recently stayed at Urban Gardens for my husband’s 50th birthday celebration, and unfortunately the experience was extremely disappointing. I organised and brought a group of 15 people to the site across multiple bookings; all arranged around 6 months in advance. Despite this, two weeks before arrival we were informed that 2 of our cabin booking was being “upgraded” due to building works. In reality, this was a major downgrade. Instead of the cabin we had booked, we were placed in an extra small glamping tent with single beds that was full of baby spiders (about a quarter of the size of cabin we had originally booked, however they told us it was an upgrade). For a special birthday trip this was embarrassing and completely unacceptable, especially after planning so far ahead. It also became clear that the site had overbooked their cabins, as our group had five cabin bookings but only four cabins existed. The building work and accommodation issues were clearly known well in advance, yet we were only notified two weeks before arrival. Staff on site were polite but unable to help because management were apparently away on holiday and no one had authority to resolve the issue. We were told we would receive a 50% refund due to the situation, but despite a follow-up email, we have received no refund and no response whatsoever. An extremely disappointing experience made worse by poor customer service, misleading information, and a complete lack of communication and accountability, for their mistakes. Sadly, after this experience, we would not recommend you book at this site.

Excellent camper stay for visiting Ypres. Clean plumbing, free shower. Within walking distance of the city center.

Very clean campsite, two pedal strokes from the center of Ypres. Two nights spent, only hitch, first night, festival just in the stadium next door, so almost an all-nighter. So be sure to check if there's no festival next year. For the second night, we were redirected to a quiet motorhome area 5 minutes away. In short, a great reaction

So its a bank holiday and pitch prices are 65% higher than usual price. However what they fail to tell you that on the Friday and Saturday you will have music blaring from noon until 3am next morning with a constant thumping base beat actually vibrating the motorhome at times. It is certainly not "AN ENVIRONMENT WHERE TRANQUILITY AND OPENNESS MERGE NATURALLY INTO ONE ANOTHER" at midnight as I write this. While the noise is from outside/adjacent to the campsite Urban Gardens should know exactly what their "guests" will have to endure. However no advance warning of the likely disturbance is given and you have to pay more for the privilege! There is no security barrier to the site at present, only one sanitary block open, with 2 male and 2 female toilets available and 3 showers for the whole site. Worth the money to be close to the centre of Ieper? Definitely not.

The campsite itself is good. Many pitches have a water tap, so essentially a serviced pitch, for a lot less money than you would pay in the UK. All pitches are slightly sloping, so you will need ramps if you like to be level. Now the rough bit; there are local factories that operate and emit noise 24/7, apart from bank holidays. However, bank holidays seem to be celebrated by music festivals, with VERY LOUD music, often very offensive language, and starting around 7:30 in the morning through to not far off the same time the following morning. Not the fault of the site, but worth keeping in mind if you want any sleep during your stay. Attached video was half past midnight and has been going for around 18hrs now!!

We were with the camper Lovely place clean plumbing and you're so in the center, and nice that you immediately got an information envelope about the surroundings of Ypres Photo: menenpoort 25-04-2026 at 04:15 Anzac day