Premium mobile home - 6 persons

Warm welcome, confirmation email, shaded site, quiet. Too bad there was only one restroom facility

The pool is very far from the campground
The curtains in the mobile home are really small
The entertainment program needs improvement
The welcome reception consisted only of alcohol—nothing for the kids

This summer, we went to Camping Paradis Le Giessen for two weeks and booked a comfort cottage there. Upon arrival, the staff were friendly, though their English was very limited. At first glance, the cottage looked neat, but it wasn’t really clean. On top of that, we were missing basic items in the kitchen, such as a cutting board (which is pretty handy, after all!), and the cutlery was of mediocre quality.

We stayed in a cottage near the front desk with our 9-month-old baby. You’d think that would be convenient—until you discover there’s a tent set up on the field next door for evening activities. Great fun for teenagers, but the noise went on until 11:00 p.m. With a 9-month-old baby, this is a disaster; it cost us quite a few sleepless nights.

As if that weren’t enough, we had to deal with serious technical issues. Halfway through the vacation, the drain trap under the sink suddenly came loose while we were doing the dishes. Everything flooded into the kitchen cabinets, across the living room floor, and all the way into the bathroom! The front desk was already closed, so we walked to the bar. Within 15 minutes, the maintenance crew was there to secure the trap, but that was the extent of their help. No mop, no extra towels, nothing. Since our own towels were completely soaked and dirty from the filthy water, we asked at the bar if we could use the washing machine as a courtesy. Unfortunately, we were told we simply had to pay to use the one in Sanitary Building 1. Not a shred of service or compassion.

Later in the week, it started to rain, and it turned out there was also a leak in the bedroom. There was a large puddle of water on the shelf above the bed (where, incidentally, an extension cord was lying!) and the entire bed was soaking wet. The maintenance crew showed up with a single small towel to dry things off and then expected us to go out and observe and locate the leak ourselves while it was raining. When we mentioned this to the front desk, they brushed it off with the excuse that “wood expands and contracts due to the heat.” After a long discussion, we fortunately did get clean bedding, but the damage was already done.

After all this hassle and the noise, we were so fed up that we went home two days early. Are you French and do you have teenagers? Then this is probably a great campground. But if you’re looking for peace and quiet with a young family? Then definitely skip this campground. In any case, we’re never coming back here!

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Too many people across the way

We are currently staying at this 4-star campground, and unfortunately, we are quite disappointed. We expected a much higher standard of service, especially since it’s a 4-star Camping Paradis.
The campsites are very poorly marked: it’s hard to tell where the individual plots begin and end. Furthermore, the hedges aren’t maintained. We even had to cut back branches just to set up our equipment properly, which isn’t normal.
The restrooms also leave much to be desired. There are two restroom buildings, but in one of them the showers have been out of service for over a month, right in the middle of peak season. So we were forced to walk across the campground to take a shower in the other building. We understand that breakdowns can happen, but such a long delay is hardly acceptable. In that same block, of the sinks for washing dishes, only one has hot water; the others are out of service. There are no trash cans in the restrooms! We had to keep our trash until we got home to throw it away!! And let’s not even mention the condition of the common areas in the restrooms—the level of filth in the restrooms is unacceptable for a 4-star campground!! It’s UNACCEPTABLE!!
As for the bar, it’s not open 7 days a week—it’s closed one day! And on the other days, the bar is only open from 5 p.m. to 11 p.m.!! I don’t understand this setup during peak season. In the morning, there’s a bread stand, but it doesn’t open until 9 a.m.! I think that’s late because if you want to go out for the day or to a market, eating at 9 a.m. seems late. Often, the campground is already awake by 8 a.m.!
Finally, one morning we simply wanted to buy some butter at the campground’s grocery store… but they didn’t sell any. For a 4-star rated establishment, that’s quite surprising.
It’s a shame, because we chose this campground based on the Camping Paradis label and its 4-star rating, which in the end is really only worth 2 stars. I don’t understand the 4-star rating because there isn’t actually a pool on the campground itself—it’s a municipal pool next to the campground, so they don’t have to maintain it! Given the amenities offered and the lack of maintenance we observed, the rating unfortunately doesn’t meet our expectations. If the campground owner responds to this comment, I’d like him to explain what justifies these 4 stars?!!
The services don’t live up to a 4-star rating, but the price certainly does!!!
I gave it one star because we couldn’t give it any less!
We’ll never go back there, and we won’t recommend it to anyone!! STAY AWAY!