Seasonova Camping Le Plan d’Eau

Excellent campsite, well located for the centre of Angouleme, whilst being in the countryside near to the River Charente. Immaculate heated facilities which was very welcome with a mid autumnal morning of only 9 degrees! Good tent pitches screened individually by hedges, mine had an excellent electric hookup (additional price), which was very useful. All in all 5 Star!

The managers at this campground gave us a terrible reception—we had booked and paid deposits for 24 sites for our RCCF retro camper group. When we arrived, nothing was reserved, and they’d never heard of the RCCF. What a mess…The managers were extremely unpleasant and even threatened to move some of our RVs. We wanted spots close together, but the … manager—as if by chance—assigned us spots very far from the area originally planned. To put it simply, this campground is one to avoid because the management is terrible. Read more Show less

Very cold, unfriendly welcome.
Not flexible about check-out times

While the site and its facilities are commendable, the managers’ behavior and disorganization leave much to be desired; they contradicted themselves and outright insinuated that we were liars, as if they took pleasure in disrupting our stay… which is exactly what happened. Other campers we met had the same experience, and we can confirm that site … No. 74 was occupied by two campers all weekend without any issues, whereas this caused problems for us and resulted in us being rudely evicted. The campground was listed as fully booked even though there were many vacant sites; threatening to remove a RV from a site—where is this heading?! I’m 58 years old, with 56 years of camping experience, and I’ve never seen managers act like tyrants and ruin the stay for about a fifth of the guests (the same goes for the group of campers who weren’t happy) without a shred of remorse. Oh, and I almost forgot—it was the employee, who was absent at the time, who made a “huge blunder”—classy… This isn’t a campground on the Atlantic Coast; over there, they wouldn’t dare do that. Let’s not take things too far—even people just passing through deserve respect. In short, don’t upset the managers—even if you don’t know what you said or did to justify their behavior. Reflecting on their actions or mediating isn’t their style, and you’ll see the golf cart driving by over and over again, along with the dirty looks… charming, isn’t it?
(We were staying there during the Angoulême Ramparts Circuit; the campground was therefore mostly occupied by event participants—one of our friends was racing.) Read more Show less

We were a group of vintage RV travelers, but even though we’d booked about twenty sites in advance, it was impossible to park together. We couldn’t get the campground staff to talk to us—that same person yelled at us, treated us with contempt, and even threatened to “kick out” our old RVs!!!! This behavior is completely unacceptable!!!! Obviously, for the next “Weekend des Remparts,” we’ll be going somewhere else.

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