Ponza tent - 5 persons

Practical information

• Cancellation terms

  Cancellation of stay

  
  

  Cancellation (total or partial) by the CUSTOMER: If the CUSTOMER wishes to cancel his stay, he must notify ONLYCAMP by sending an e-mail to the camping address. ONLYCAMP reminds the CUSTOMER that in the absence of cancellation according to the provisions of this article, the CUSTOMER will be obliged to pay the entire amount due under the Contract. Regardless of the cancellation date, the file and optional insurance fees are non-refundable. The date of acknowledgment of receipt of the cancellation email shall determine any cancellation fee according to the rate below:

  In rental housing :

  • cost of 40% up to 30 days before the arrival date
  • cost of 100% from 29 days before the arrival date

  Cancellation by ONLYCAMP (excluding force majeure) : In the event of cancellation before the CUSTOMER's departure from his residence to the CAMPING AREA, the amounts paid by the CUSTOMER will be refunded in full by ONLYCAMP after notification of the cancellation by e-mail or registered letter and according to the provisions of article L 214-1 of the Consumer Code. In the event of cancellation after the CUSTOMER's departure from his place of residence to the campsite of his Lodging, ONLYCAMP undertakes to offer to CUSTOMERS an equivalent Lodging whereby possible price increases may be borne and, if the services accepted by the CUSTOMER are of inferior quality, ONLYCAMP will refund him the difference.

  No use of additional services: Additional services booked by the CUSTOMER and not used by him will not entitle him to a refund.

  STAYS / OFFERS / RATES NON-CANCELLABLE AND EXCHANGEABLE ONLYCAMP may offer stays at advantageous rates on certain dates that are non-modifiable, non-refundable, non-exchangeable. Therefore, ONLYCAMP will not consider requests for modification or cancellation: no refunds will be possible, including reimbursement of additional services booked.

• Payment information

  40% deposit when booking, remainder 30 days before arrival When booking less than 30 days before arrival: remainder due at booking

  payment deadlines:

  • 40% when making the booking

  
  

  You will have to pay 100% if you are Booking less than 30 days before departure

• Check-in and check-out times

  Check-in: 15:00
  Check-out: 11:00