CosyFlower Confort - 4 persons

Practical information

• Cancellation terms

  Cancellation conditions

  
  

  Cancellation by you Every cancellation must be communicated to us in writing via a valid medium (by email, registered mail with acknowledgement of receipt, etc.)

  If your email or registered letter is provided more than 30 days before arrival, the deposit, the paid reservation fees and, where applicable, the paid amounts for the cancellation insurance will be retained by the campsite. If your letter is submitted between the 30th and 15th day before your arrival, the deposit, the reservation fees paid at the time of booking, and, where applicable, the cancellation insurance paid at the time of booking will be retained by the campsite; the remainder of your accommodation costs will be credited toward your next stay at the campsite, which must be booked within one year from the date of your original stay. If you booked your stay less than 30 days before the arrival date and your cancellation letter is submitted 15 days or more before this date, the amounts corresponding to the deposit, reservation fees, and any cancellation insurance premium as stated in Article 2 of these General Terms and Conditions will be retained by the campsite; a voucher for the remaining amount will be issued that can be used for a future stay at the campsite, to be booked in the same season as the cancelled stay or in the following season. If your letter is submitted less than 15 days before the arrival date, all amounts already paid to the campsite remain vested with the campsite. To receive possible compensation, we advise you to take out cancellation or interruption insurance with your booking.

  Notwithstanding the foregoing,

  if your cancellation is due to the fact you live in an area where, on the start date of your stay, a restriction is in force forbidding residents from travelling to prevent the spread of COVID-19, the paid deposit, reservation fees, and, if applicable, cancellation insurance amounts remain with the campsite; the remaining amount will be credited toward your next stay at the campsite, which must be booked within one year from the date of your original stay. This also applies if your cancellation letter reaches us less than 15 days before the start of your stay; if your cancellation results from force majeure, meaning an unforeseeable, unavoidable (insurmountable) and external event (outside your control), all amounts paid by you will be refunded.

• Payment information

  All reservation requests must be accompanied by:

  the payment of a deposit of 30% of the total accommodation costs, together with the charges for the reserved services, including VAT and, if applicable, also including tourist tax. However, the campsite may apply a different amount, which is specified in the Special Conditions, the payment of the reservation fee, the amount of which is specified in the Special Conditions for each campsite, cancellation insurance, if taken out. The reservation is only binding after you have received written confirmation by email, summarizing all information concerning your stay.

  The total amount of accommodation costs, together with the charges for the reserved services, including VAT, and if applicable, the tourist tax, must be paid no later than 30 days before the start of the stay. If the remaining amount is not paid within the mentioned timeframe, the stay will be considered cancelled and our cancellation terms as described below will apply.

  All reservations made less than 30 days before the arrival date must be paid in full at the time of booking, unless more favorable terms are mentioned.

  payment deadlines:

  • 30% 1 day after bookings date

  
  

  You will have to pay 100% if you are Booking less than 30 days before departure

• Check-in and check-out times

  Check-in: 16:00
  Check-out: 10:00
  
• Minimum nights : 2