Velthorst 4 - 4 persons

Our family rented a chalet at EuroParcs Biggesee for ten days and we thoroughly enjoyed our stay. Upon arrival, everything was well organized, and since we could park the car right in front of the chalet, unloading was easy.

The chalet was clean, tidy, and well-maintained. There was a nice playground nearby for the kids—we think it was brand new. There are also table tennis tables, and the park is within walking distance of the beautiful Biggesee.

We had brought a SUP with us and were able to easily order a second one through Amazon and have it delivered to the front desk. The staff was incredibly friendly and helpful. We also really appreciated the option to pick up fresh rolls at the front desk every day.

The park’s location is wonderfully peaceful. The surrounding area is perfect for swimming, hiking, biking, and exploring the forests and mountains. My son and I took a beautiful hike through the mountains, which he absolutely loved.

There’s plenty to see and do in the area, though you’ll need a car for most outings. We had a fantastic vacation here and can definitely recommend EuroParcs Biggesee!

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The campground doesn't have enough restroom facilities for the high season. The cleaning and maintenance of the restrooms are very poor! The shower is completely covered in mold! During the 1.5 weeks we were there, the restroom wasn’t cleaned at all for 4 or 5 days—it was that dirty! We expected better from Europarcs!

Beautiful location, friendly staff. The restrooms on the premises could be cleaned more often.

We were there with friends, staying in two adjacent campsites. When we made the reservation, it looked like everything was booked up, so we booked two spots right next to each other for an extra fee. Upon arrival, it turned out that apparently that couldn’t have been true—there were plenty of open spots. There are two restroom facilities on the site, one of which is apparently being renovated, so we were lucky enough to have restrooms right across from our campsites. On the first day, everything was fine, and the facilities were clean. But by the second day, they hadn’t been cleaned, and the restrooms looked extremely run-down. When we asked at the front desk, we were told rather rudely that the restrooms were cleaned several times a day. We waited. On the second day, it was the same: no cleaning service, and the restrooms were absolutely filthy. There was no toilet paper, and no soap either. We asked again at the front desk, received another snappy response, and witnessed a “follow-up call” right in front of us, during which the woman at the front desk told the cleaning staff that someone had complained and they should clean up now. Then she shoved two rolls of toilet paper and a soap dispenser into my hand and said they’d take care of it. By evening, nothing had happened yet. After contacting the park management, someone finally came after three days without cleaning and did a rudimentary job.

Overall, the campground makes a rather neglected impression. There are many open construction sites, broken paths, and cobblestones even on the actually quite new playground, which was also sufficiently filled in.

When we inquired, the park management offered to make up for the incident with a free night’s stay on our next booking. Thanks, but no thanks.

The location on Waldenburger Bay, with many nearby attractions and a truly beautiful swimming cove, is the only positive thing I can currently say about this campground. It’s a shame—back in the day, before Europarcs took over and converted campsites into vacation homes, things were apparently different.

We stayed at the campground for two nights with our 2.5-year-old son. Unfortunately, the price (about 100€) was absolutely not worth it. The campground is, unfortunately, very run-down from start to finish and in dire need of renovation.
The showers were yellowed from top to bottom, broken, and covered with black mold in the grout. Unfortunately, I was able to use very little toilet paper or soap over the two days because the supplies were always empty. When I asked at the front desk, the only response I got was that the outside cleaning company was dealing with staff absences due to illness. Otherwise, the playground is unfortunately very dangerous for children, as the climbing frame lacks any fall protection, such as wood chips, etc. These were neatly piled up next to the playground. The inflatable jumping pad was also broken, and the playroom for children is an absolute hazard. Broken cabinets, loose flooring in the ball pit, trash, and screws scattered everywhere. In my opinion, there wasn’t even a single staff member there during our 3-day stay.
The location of the swimming area is very nice and well-maintained, but it can also be used independently of the campground.
We also used the bread roll service and, for €7.80, unfortunately received six very hard and dry rolls. It’s also good to know that, according to the order form, you can pick up the rolls between 7:00 a.m. and 11:00 a.m., but the front desk doesn’t open until 8:30 a.m. … so you can’t pick up the rolls until 8:30 a.m. either …
All in all, we were unfortunately very disappointed and probably won’t be coming back a second time.