Safaritent - 5 persons

Practical information

• Cancellation terms

  Cancellation Policy

  
  

  Cancel

  It may happen that you have to cancel your vacation due to unforeseen circumstances. In this case, you must notify Greencamp in writing (by e-mail). We would like to point out that a cancellation often involves costs.

  1 Cancellations by the tenant Standard cancellation charges apply to all bookings:

  up to the 120th day before the day of arrival - the deposit (up to a maximum of 30% of the travel sum) from the 120th day to the 60th day before the day of arrival - 75% of the travel sum. from the 60th day before arrival to the day of arrival - 100% of the total travel sum. For all cancellations, in addition to the above percentage of the travel sum, you also pay the reservation fee. Furthermore, the following conditions apply to cancellations:

  Cancellations sent on non-working days will be deemed received by the Greencamp on the next business day. Cancellations sent outside business hours on weekdays will be deemed received by Greencamp on the next business day. If, on further consideration, you wish to take a shorter vacation than you had booked, this is a partial cancellation. Greencamp reserves the right to sell accommodations efficiently, so it may not always be possible to cancel a number of nights of a reservation. When Greencamp does accept a partial cancellation, our standard cancellation fees apply to the cancelled nights or extras.

  2 Cancellation by Greencamp If Greencamp is unexpectedly unable to offer the reserved accommodation, the renter/principal booker will be notified (by phone or in writing) with reasons. In this case Greencamp will offer equivalent accommodation at the same travel price. Greencamp will judge the equivalence or superiority of the alternative accommodation on the basis of the location, the accommodation and possibly the facilities at the camp site in question. If Greencamp has no suitable alternative/offer or the tenant does not wish to make use of it, Greencamp will refund the travel sum already paid in full or in part within 1 week of the cancellation date.

  2.1 Force majeure and unforeseen circumstances Force majeure - without being exhaustive - is in any case understood to mean: all external causes, beyond the will or control of Greencamp, as a result of which timely, complete or correct compliance with the agreement is no longer possible. The force majeure referred to in this article includes, but is not limited to, the consequences of epidemics and pandemics that can be dangerous for humans and/or animals (for example Corona, BSE, swine fever and FMD) , the declaration of a state of emergency in the area in which the camp site is located (for example due to flooding, forest fire) or travel restriction measures by (local) authorities forcing the tenant to leave the tent/accommodation. Unforeseen circumstances are understood to mean, among other things, that the campsite and/or accommodation is in such a state that it is no longer suitable for rental (e.g. due to flooding, forest fire, failure of facilities such as electricity or water or due to pest infestation) or that the reservation must be cancelled due to (sudden) early closure, sale or bankruptcy of the campsite.

  2.2 Limitation of liability Greencamp and tenant In case of force majeure and/or unforeseen circumstances, Greencamp cannot be held liable for services booked by yourself (for example: airline tickets, car rental, boat transfer, bus trips, etc.). In the event of force majeure and/or unforeseen circumstances, Greencamp is not obliged to refund the travel sum received by it to the main booker/renter. In the event of force majeure and/or unforeseen circumstances, the renter no longer has to pay the balance of the cancelled reservation.

  2.3 Alternative campsite and/or accommodation In the event of force majeure or unforeseen circumstances, Greencamp will offer you alternative, equivalent accommodation for the same duration. This equivalence or superiority of the alternative accommodation will be assessed by Greencamp on the basis of the location, accommodation and possibly the facilities at the campsite in question. If the new accommodation is cheaper, Greencamp will refund the difference to you. If the accommodation is more expensive, you will pay the additional cost. If you accept Greencamp's offer then Greencamp will make a new reservation for you. The travel sum already received will be deducted from the travel sum of the new reservation. You will receive a payment request for the remaining amount 10 weeks before departure. If you do not accept Greencamp's offer, Greencamp will provide you with a voucher worth the travel sum you have already paid. You can use the voucher to book a new vacation with Greencamp which must take place within 2 years of the cancellation date. When booking a new accommodation and/or campsite, Greencamp's general terms and conditions always apply.

• Payment information

  Deposit: 30% of the travel sum plus the reservation fee (60 euros). Balance: 10 weeks before arrival date

  payment deadlines:

  • 30% when making the booking

  
  

  You will have to pay 100% if you are Booking less than 10 week before departure

• Check-in and check-out times

  Check-in: 14:00
  Check-out: 11:00
  
• Included in booking

  • Shared sanitary facilities
  • Parking at accommodation
  • Bed linnen
  • Barbecue
  • Hammock
  • Boxspring
• Minimum nights : 4
• Rebooking Guarantee

  You can rebook free of charge at Greencamp up to 14 days before arrival to another campsite / period in the same year.

  Rebooking is only possible for the same season/year. If the price of the rebooked vacation is lower the difference will not be refunded. If the fare of the rebooked vacation is higher than this, you must pay the difference. The original cancellation policy still applies.