RCN de Schotsman

Sehr enttäuschend – keine Menschlichkeit gezeigt Wir hatten zwei Häuser für unsere Patchwork-Familie für eine Woche gebucht und uns schon sehr auf den Aufenthalt gefreut. Leider mussten wir drei Tage vor der Anreise alles stornieren, da unser Sohn dringend operiert werden muss. Ein medizinischer Notfall, den wir selbstverständlich mit einem ärztlichen Attest nachweisen konnten. Trotz dieser besonderen Situation wurde keinerlei Verständnis gezeigt. Eine Rückerstattung oder auch nur die Möglichkeit, den Betrag für eine spätere Buchung anzurechnen, wurde kategorisch abgelehnt. Unter Tränen habe ich unsere Situation erklärt. Es wurde keine Lösung angeboten, kein Entgegenkommen, keine Kulanz, kein Mitgefühl. Ich finde es sehr enttäuschend, dass hier jegliche Menschlichkeit fehlt. Gerade in solch außergewöhnlichen Fällen sollte man erwarten dürfen, dass nicht nur stur nach den Regeln gehandelt wird. Leider bleibt der Eindruck, dass hier eher an doppelten Einnahmen als an fairer Behandlung interessiert ist. Definitiv keine Empfehlung – wir werden hier nie wieder buchen.

We rated the campsite as a family and stayed there for 10 days. We had a lovely caravan pitch. The view diagonally across the Verse Sea was fantastic. Pitch/infrastructure: The water connections (comfort pitch) were easily accessible - the others not so much. The current regulations (caravans parallel to the central driveway) were a challenge for us, as we don't have a mover and our pitch was significantly smaller than others along the way. Unfortunately, there were also no helping hands at the time of our arrival. Other campers didn't follow the rules either and stood in the way. Order and traffic: There were also dogs to be found (off-leash) in areas that were supposed to be dog-free. Attention with children: The cars predominantly drive at increased speed and much faster than 15km/h. (This may be due to the fact that the campsite is spacious and there is only one exit to the north). Hygiene/sanitary facilities: The nearest wash house was the one at the outdoor pool and a little further away another one situated by a wooded area (approx 10 min walk). However, there was a possibility to go to the toilet nearby - but nothing more. In all three wash areas there were no low washbasins or family shower areas for children, so that independent camping life can be made possible/encouraged. It was not possible to set the water temperature in the shower areas of any of the wash houses. In the low season (even when the campsite is well attended) the capacities are halved...that was a bit annoying in the morning. The brightness in the mirror area of all the wash houses also leaves a lot to be desired! Our pitch, as well as the adjacent pitches, often had a cloacal smell in the south/west wind. Something is not right. Areas for smaller children: The outdoor pool area is nicely laid out, especially for small children. (How about an awning to provide shade over the water surface of the paddling pool?) The indoor climbing area is small, but it's nice that it exists - I'd like it to be bigger...in bad weather, more than 5 children including parents come. Conclusion and rating: The campsite is actually in a great location. But the distances to the wash houses are really long and the sanitary facilities there remind me of the 90s. The area by the outdoor pool was particularly unhealthy. Red mold on the shower cubicle walls and black mold on the floor. We took our children to the building further away - you can do better with little investment. But it's really unfriendly for families and children. We hope that they will finally invest properly and not just make the walls nicer. Incidentally, the wash house at the outdoor pool doesn't have any soap for after using the toilet. What kind of time are we living in? 😉 I don't want to rule out whether we'll come back after the 3rd year, but under the circumstances it's not really suitable for families with small children (1-6 years). We hope for a quick improvement. Best regards

Hat uns sehr gut gefallen, Wetter war auch noch ok. Wir kommen gerne wieder.

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Sehr gepflegter Platz, sehr gepflegte Sanitäreinrichtungen. Sympathische Mitarbeiter.

Keine Bewertung der Zimmer, weil wir in unserem Wohnwagen schlafen. In der Nebensaison sehr viel Platz. Das Einchecken war sehr knapp, weil wir nur 2 Minuten vor Schluss 17 Uhr (stand nirgendwo) da waren.