Tent Kenya Plus - 5 persons

Practical information

• Cancellation terms

  Sandaya Cancellation Policy

  
  

  For any cancellation request, please contact the Sandaya campground where you made your reservation.

  Please note that, in accordance with Article L221-28 of the French Consumer Code, none of Sandaya’s services are subject to the right of withdrawal.

  In the event of cancellation by the customer after booking and before arrival, the following conditions apply:

  • For cancellations up to 30 days before the scheduled arrival date, Sandaya will retain the deposit paid.
  • For cancellations made 29 days or less before arrival, Sandaya will retain the full amount paid.

  If you have purchased the Liberté option, flexible cancellation terms apply:

  • Up to 30 days before arrival, the stay can be canceled free of charge and all amounts paid will be fully refunded (excluding the cost of the Liberté option).
  • From 29 to 14 days before arrival, the stay can be canceled for a fixed cancellation fee of €90. Only the amounts already paid will be refunded, minus this fee and the cost of the Liberté option.
  • From 13 days prior to arrival and once the stay has begun, no refund is possible.

  The deadlines are calculated based on the date the cancellation request is received.

• Payment information

  The deposit is 30% of the total cost of your stay and any additional services.

  The remaining balance must be paid 30 days prior to the arrival date.

  For reservations made less than 30 days before the start date of the stay, the full amount must be paid at the time of booking (30% deposit + remaining balance).

  payment deadlines:

  • 30% when making the booking

  
  

  You will have to pay 100% if you are Booking less than 30 days before departure

• Check-in and check-out times

  Check-in: 17:00
  Check-out: 11:00
  
• Included in booking

  • shared sanitary facilities
  • wiFi
  • bed linnen
  • beds made on arrival
• Minimum nights : 1