Auf Kengert Lodge de Luxe - 5 persons

Practical information

• Cancellation terms

  Auf Kengert + cancellation policy

  
  

  Changes For changes after the reservation, we charge a €25 processing fee. For changes that affect a (partial) cancellation, the cancellation policy applies to that part. Changes can only be made for the same holiday period as the original booking. Our seasons run from the end of April to the beginning of September.

  Cancellation Reservations can only be cancelled in writing. The cancellation fee is 25% of the rental amount for cancellations up to eight weeks before the booked period (minimum €115) and 50% of the rental amount for cancellations between eight and four weeks before the booked period (minimum €115). For cancellations within four weeks of the booked period, the full rental amount is due. If you arrive at the tent later or depart earlier than booked, no refund will be given. Cancellation costs can be reclaimed if you have taken out cancellation insurance. Whether this is possible depends on the insurance conditions and the reason for cancellation.

  Change/Cancellation by Country Camp Benelux If Country Camp Benelux cannot offer the reserved accommodation, the tenant will be informed immediately. You will be offered a suitable alternative without an increase in the travel sum. If you do not accept this, you will receive a refund of the travel sum and reservation costs within two weeks. Country Camp Benelux is not obliged to do so in the event of force majeure, such as the declaration of a state of emergency at the campsite, the outbreak of infectious diseases that may pose a danger to humans and/or animals, and imminent risk of flooding or forest fires.

• Payment information

  payment deadlines:

  • 15% 2 weeks after bookings date
  • 15% 8 weeks after bookings date
  • 70% 8 weeks before arrival date

  
  

  You will have to pay 100% if you are Booking less than 8 week before departure

• Check-in and check-out times

  Check-in: 15:00
  Check-out: 10:00
  
• Included in booking

  • Shared sanitary facilities
  • WiFi
  • Bed linnen
  • Boxspring
• Minimum nights : 3