Pavilion Waterfront - 4 persons

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We’ve visited many vacation parks in the Netherlands over the past few years. Unfortunately, we’ve rarely stayed in accommodations in such poor condition. We’ve also had much better experiences with other providers when it comes to how they handle complaints.
Numerous issues were already visible upon arrival: The toilet was dirty, there were … still dried-up traces of toothpaste from the previous guest in the sink, and a freshly laundered bedspread was stained. About ten dead, dried-up mosquitoes or flies were still hanging on the wall above the bed, at the level of the headboard. In addition, some of the dishes were dirty, and a considerable layer of dust had accumulated under the beds.
Particularly concerning was a broken smoke detector lying on the lawn in front of the accommodation. There were also technical issues; among other things, the switch for the range hood light was defective.
In our opinion, the cleaning staff should receive better training, and the final cleaning should be monitored much more carefully. Overall, the accommodation did not give the impression of being well-maintained.
For cleanliness and technical condition, we therefore unfortunately can only give a grade of 6-. For the price charged, we had expected significantly more. Read more Show less

Everything was great. We arrived on Monday. The welcome was very friendly, and the staff really go out of their way to help. The accommodations aren't brand new anymore, but they're clean. The park is also nice—even for the dog.

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