Glamping Tent Palmeral - 2 persons

I've been there several times now with my family. We love the campground in general. I especially like the temperature of the pool water—it's nice and warm. That makes for a pleasant swim, and Luis, the activity leader, is great. I also appreciate that they respect the quiet hours, and having a security guard on duty is helpful.It’s important for those of us staying there to get some rest.
Areas for improvement and things to keep in mind would be the water pressure in the showers and the fact that the water jets don’t all come out from the same side. That makes showering difficult and takes longer. Since there are only three showers, lines form. However, the sink area is perfect in terms of water pressure and volume. Another issue is the gaps around the doors of both the restrooms and the showers—they’re too wide, so privacy isn’t complete. The occasional onlooker might stop to watch, which isn’t pleasant when you’re in the middle of using the restroom or taking a shower.

I don't even know where to start. First of all, we arrived at the campground at 3:00 p.m. without having eaten, in 42-degree heat and blazing sun, and had to wait more than 30 minutes at the gate to check in—even though we'd already been required to check in online the night before (supposedly to save us this trouble), then they tell you the bar is open from 9:00 a.m. to 11:00 p.m., but that’s not true—the kitchen closes at 4:00 p.m., and by the time we parked and unloaded our stuff, we’d already gone without food on the first day (they didn’t even give us a measly cold sandwich)
The entertainment coordinator was sick (I feel bad for the guy), but in three days they didn’t send anyone to replace him, so I ended up missing out on the campground’s entertainment.
The cleanliness of the glamping site leaves a lot to be desired: dirty windows, fungal growth on rotten food scraps behind the fridge, dirty utensils, lint the size of my head under the bunk bed… not to mention the food scraps and objects visible under the porch boards.
The beach?? You have to cross a road—don’t let them fool you into thinking it’s right on the beach—and on top of that, there isn’t even a single measly crosswalk to use; you have to risk your life and your children’s.
Sheets and towels? They don’t change them for 7 days—and keep in mind this was in August at 40 degrees, with kids, and we were paying over 120€ a night?? I find it unbelievable—it borders on being unsanitary.
Not only do I not recommend it, but I hope to forget the experience as soon as possible.

Well, I’m sorry to say, but my experience is that there are not just zero—it’s even worse: three showers and two restrooms for men, and the same for women, for 80 campsites with an average of 4 people per site—do the math. I paid for a medium-sized premium campsite measuring 80 meters, half of which was 40 meters and had no shade,plus dogs running loose—ignoring the “no loose animals” rule—so it’s a total disaster.

We spent a week there in August and had a fantastic time
We stayed in a 5-person bungalow, which I HIGHLY recommend
The bungalow was spacious and brand-new. The pool wasn’t too big, but it wasn’t crowded at all; they hold activities in the pool both in the morning and in the afternoon, and they’re super fun. We went with a 2½-year-old, and all three of us loved it.
Above all, I want to highlight the incredible work of Luís, the activity leader. Without a doubt, he was the best part of the campground.

I have mixed feelings about this campground. So I’ll start by mentioning all the good things and then move on to what’s not so great. The campground is great. The sites are very spacious; in my case, there was plenty of shade provided by large ficus trees. Other sites have awnings, which is really nice. The campground is in a great location, with a back gate that leads to a lovely beach just a 2-minute walk away. It’s kept pretty clean, and the walk to the restrooms isn’t noisy. Among the best things are the bar-restaurant and the girls who work there, especially Alexia—an excellent employee with wonderful customer service who takes the time to ask how your stay at the campground is going, which is much appreciated. Another thing that stands out and is fantastic is the daily entertainment, led by Luis—a one-of-a-kind, friendly, funny guy who’s a showman like no other. So I have to say that, overall, the 9-day stay was pretty good. That said, the campground does have one minor drawback: the restrooms are a bit too few for so many guests. Sometimes the four toilets and three showers lead to lines, but even so, it’s not a huge issue. For me, the worst parts were two things: first, the lack of personalized attention from the front desk staff. I initially made a 7-day reservation, which I later extended by two more days. It was impossible to reach the front desk by phone to handle this. I called them at least five times at different times of the day (and on two different days), but no one answered the phone. I had to handle this via email, to which they did respond and process my request, and they also encourage you to check in online. All of this surprised me because I thought maybe the lack of response to my phone calls was due to them being too busy, but on several occasions when I went to the campground’s front desk, I didn’t see an excessive number of guests that would justify why they wouldn’t answer the phone. Another thing I didn’t like at all is that they’re very lax about their own rules. At check-in, we were told that the noise hours were until 11 p.m., and therefore if you arrived later than that time by car, you’d have to park outside. A section of their website also states that this is the noise curfew (from 11 p.m. to 8 a.m. is quiet hours). Well, every day cars arrived after 11 p.m., and on some days there were as many as eight cars, some even arriving after midnight. And of course, the noise these cars can make is quite significant, given that the lots and paths are made of stone. Not only that, but we had the misfortune of having some pretty noisy neighbors who spoke quite loudly after midnight and before 8 a.m. We even had some neighbors next door who set up a screen with a projector and casually watched a movie with their speakers on until 12:40. It was like they were at home or in an apartment! So as for sleep, we didn’t get much each day… The problem started when I began complaining on the day of the movie. I called the front desk countless times, but no one answered. I sent them a message on WhatsApp, and not even the next day did anyone reply. Finally, I went down to the front desk in person, and far from showing me any empathy, a blonde woman with glasses told me I must have misunderstood the hours because the noise policy allowed noise until 12 PM. I told her that I didn’t have any issues from 11 a.m. to 12 p.m., but that cars were coming in starting at 12, and above all, that if there’s a security guard at night, he should make the rounds of the lots to see if everything is in order and everyone is following the rules, because the “summer movie” we had to endure until 12:40 a.m. is not normal. As I said, I didn’t feel any empathy from this employee, and she very reluctantly asked me for the plot number of my noisy neighbor. But in the days that followed, we didn’t see the security guard checking anything.

-