Bungalow Aratz - 6 persons

Old campground, feels uninviting and cluttered; the bar/restaurant is run separately from the campground and is closed more often than it’s open (and the bar staff is very rude); the pool is public, so villagers come there to swim too—it gets veeeery crowded starting at 4 p.m.! The restroom facilities are very outdated. On the plus side: friendly people at the front desk, a large swimming pool, and plenty of shade among the trees. There’s also a padel court and a ping-pong table. Not recommended.

I’m giving it one star just for the pool. The rest of the facilities are very run-down and old. I had booked a bungalow for the San Fermines festival. When I arrived, the temperature was unbearable—it was hotter inside than outside, hovering around 40 degrees. It smelled unbearably like a sewer, and the beds and living spaces were as if they were meant for dwarves. I asked for another option with air conditioning, and they told me they were fully booked. They offered me an “apartment” (as they called it). It was an old house where the front door wouldn’t even close properly. The bunk beds looked like they were going to break at any moment. The double bed was wedged in such a way that the headboard hit one wall and the footboard hit the other. It was separated from another apartment by a metal door, and you could hear everything. To watch TV, you had to plug it in the bathroom, blocking the entrance—the bathroom was dirty, with grime buildup on the shower screen, corners, and tiles… surreal. At least it was cooler, even though there was no AC. I requested a refund, even if it meant paying the Booking.com fee. After speaking with management, they told me it wasn’t possible and to send an email. Since the dates were difficult to reschedule and I was exhausted from the trip, I decided to stay and spend as little time there as possible. I only went to the pool—which was actually great. I wouldn’t recommend this place even to my worst enemy...

The kitchen was a total mess—they didn't have any food to serve or any staff. It was a disgrace, and on top of that, on the days they did have something to eat, it was way too expensive. I mean, it was a joke. We won't be back.

Everything was great overall, except that there are only three showers with scalding hot water (it's unbearable) and three with freezing cold water for the entire campground. Aside from that little detail, everything was perfect.

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