Camping Il Poggetto

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Unfortunately, it was a disappointing experience, especially when it came to the restaurant.

We stayed here for a short weekend, and as far as the campground goes, no complaints: overall, it was a positive experience. The restaurant, on the other hand, was a real disaster, both in terms of the quality of the food and, above all, the way … customers are treated.

I ordered a fillet with green pepper sauce, which tasted terrible and decidedly off from the very first bite. I took a second bite, cut it open, and smelled it: the foul odor was even more obvious. I then asked the waitress, in a very polite manner, if it would be possible to replace the dish. The waitress apologized and told us that these things can happen.

So far, all understandable.

The real problem arose at the cash register. When it came time to pay, a man—presumably the owner—was called over. Instead of handling the situation professionally, he adopted an extremely arrogant and unpleasant attitude toward me.

He told me that there was absolutely nothing wrong with the filet, that they had sold seven of them that evening, and that I was the one who didn’t understand meat. He even insinuated that I probably didn’t know there was mustard on the plate. Finally, he informed me that he would charge me 50% of the dish’s price.

A truly baffling approach to customer service.

I didn’t want to argue and simply paid my 89 euros for dinner, including 50% of a fillet steak that, personally, I consider one of the worst I’ve ever eaten.

The issue isn’t the 89 euros; it’s the principle—and above all, the way a customer who politely points out a problem is treated. If a customer sends a dish back because they don’t like it, I don’t expect to be mocked, much less told that I don’t know anything about meat.

The campground may be pleasant, but a positive experience is completely ruined by a restaurant that, at least in my opinion, demonstrated poor quality and, above all, a severe lack of respect for the customer.

I strongly advise against eating at this establishment.

I was extremely disappointed—not so much by the fillet as by the arrogance and total lack of professionalism shown in handling the situation. Read more Show less

A very well-maintained campground. Friendly staff and neat campsites. The pool is clean and has plenty of space for sunbathing. I'd love to come back.

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Very basic for the price. You have to pay for towels and bed sheets. Not included for the price you pay. Every opportunity they will scam you out of more money. I suggest you stay somewhere else.
Beds are so uncomfortable you may be better on the sofa.
One staff member was so rude I don’t see how they are still employed.

Woken up in … the am by grass being cut. When I walked outside I was hit in the face with a stone that was thrown by the lawn cutting equipment.

Internet service that is “provided” doesn’t go further than reception. So I’d suggest a saily internet package for any data usage. There’s nothing to do on site so you’ll need it.

Would give a 0 if possible Read more Show less

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