Hackfort - 6 persons

The small cottages (called chalets) and the park itself seem to be very neglected. During our last visit (2023), that wasn’t the case at all. Today, the gardens of the chalets and the greenery throughout the entire grounds are very neglected. The cottages aren’t being maintained. In ours, for example, the front door is installed so crookedly that there’s a gap of up to 2 cm at both the top and bottom. Ants, spiders, and other insects have an easy time getting in. Even mice have no trouble exploring the inside of the cottage. Our refrigerator has a vegetable drawer and, believe it or not, just a single glass shelf. At least two shelves are missing. All the door compartments in the refrigerator are missing. I don’t know if this refrigerator was misused as a source of spare parts for other refrigerators in the park, or if previous guests were able to use all of these items (at home).
In addition, a window pane in our house is cracked.
Some of the glasses in the kitchen cabinet are broken.
The cutlery was anything but clean. Pots, pans, and even the furniture need a thorough deep cleaning.
In the bathroom, there were traces left by the previous guests in the form of scuff marks and hair.
The cleaning before we took over the house was clearly only very superficial. The floor hasn’t seen a damp mop in a long time.
But none of this is really surprising. The cleaning staff who “clean” the vacated chalets are often sitting on the sofa or the patio, busy on their cell phones. During our one-week stay at this resort, we saw this happen often enough—so it’s not an isolated incident. And the time allotted to mark such a chalet as “cleaned” isn’t even enough to begin to clean it properly.
We had, of course, reported the issues with our chalet directly to the front desk. An employee did come and take a look at them. For the problem with the front door being more or less ajar, an outside company would have to come—the park technician couldn’t fix it himself. And as for the refrigerator, they didn’t have any replacement parts (even though there are hundreds of cottages in this complex). A new refrigerator would have to be ordered. Of course, nothing—absolutely nothing—had been done by the time we left. Wait, that’s not quite right. We did receive two ant bait stations.
Naturally, that makes up for everything. Not a chance!!!

Unfortunately, I had a very bad experience with this vacation home. Overall, the living situation was extremely disappointing for me. There were issues with the size, cleanliness, and flies and mosquitoes, and my concerns were not addressed satisfactorily or in a timely manner. The house is much too small for a family of four. It’s a two-person house.

What I expect most from a good rental arrangement is reliability, a property in good condition, and a quick resolution to legitimate problems. Unfortunately, these expectations were not met here.

Based on my experience, I cannot recommend this rental property. Anyone interested in renting an apartment here should first find out in great detail about the condition and size of the apartment, as well as the experiences of other tenants.

Leider waren auf dem Platz selbst alle Einrichtungen (essen und trinken) spätestens um 21 Uhr geschlossen, das ist wirklich sehr unglücklich, es gab immer so viele Familien am Spielplatz (wir auch) die liebend gerne noch etwas verzehrt hätten. So musste man vorsichtshalber immer alles mitbringen oder früh zur Unterkunft zurück. Das selbe gilt für den kleinen Strandabschnitt, fast niemand war Abends dort, auch da wurde der pub extrem früh geschlossen.

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Disappointing Family Vacation – Lots of Potential, but Unfortunately Too Many Shortcomings ⭐⭐ (
2/5)

We stayed at EuroParcs Poort van Zeeland for a week as a family of four with two children. The kids did end up having fun in the end, but for us as parents, the negatives clearly outweigh the positives, so we won’t be coming back.

Location & Surroundings:
The resort’s location itself is fine. It’s about a 10-minute walk to the beach. However, the path there is extremely arduous—we strongly recommend avoiding handcarts and bringing as little luggage as possible. On the plus side, the resort is centrally located, and supermarkets are about a 10-minute drive away.

Accommodations & Hygiene:
The rooms are extremely small and heat up very quickly. Since there were no fly screens on the windows, we were literally swarmed by mosquitoes at night. However, it was almost impossible to open the windows in the evening because there was a constant, overpowering stench of fertilizer outside.

The condition of the house was disappointing: the bathroom, beds, and couch looked very run-down and more like junk. Additionally, the floor wasn’t clean when we arrived. On top of that, we had loud neighbors who drank heavily and noisily late into the night for three nights in a row.

Service & Dining:
The staff was very nice, though unfortunately not always available at the front desk. Prices in the park are extremely inflated—both the groceries in the store and the ice cream, as well as the rental fees for bicycles and go-karts, are absolutely overpriced.

Kids & Recreational Activities:
There were hardly any supervised activities for children, so as parents we had almost no opportunity to take a break. The indoor playground also looked quite worn out.

The booked recreational activities were unfortunately a big disappointment:

Laser tag: Extremely expensive for only 20 minutes of playtime. The equipment was inadequate (just a helmet and guns), and there was no way to tell whether you’d hit anyone or been hit yourself.

Glow-in-the-Dark Mini-Golf: Very disappointing, with only 8 holes that you could finish in 15 minutes. On top of that, the music was so extremely loud that normal conversation was impossible, and you had to shout to be heard.

Conclusion: What a waste of vacation time and money. Unfortunately, absolutely not recommended for families with children in terms of value for money.