reviews

The campsite has enormous potential, unfortunately the management is totally incompetent. More and more campsites are part of larger organizations, so much charm and quality is lost. Who feels responsible anymore? It is only about bringing in money, but for example decent hot water does not have to be provided. Contact with the Koawa organization itself was just as disappointing as with the campground manager. Never again a Koawa campsite for us!

Quiet, clean campsite. Clean, heated swimming pool. A real pleasure. Super-clean bungalow, quiet and shady.

I was happy with: WITH ALL I was not so happy with: N

Quiet location with a pool. Very convenient location to visit Siena. The bus to the City Center stops right in front of the entrance. We did not try the restaurant but it looked good. We went there without a reservation as you cannot book for less than 5 days but it was no problem to get a space for a Campervan.

Liked: We loved our stay at Lestaubiere the site was spacious and very clean well kept. It was well located for cycling routes and close to Bergerac and an easy drive to Bordeaux. We like the shed on the premium pitch with fridge, tables chairs and cooking facilities. Great value lovely site.

We leave today this vacation resort where we returned for the second time the first time in 2022. The place is lovely surrounded by a splendid sea and a beautiful white beach a great starting point to visit the most beautiful beaches of the Emerald coast. Our accommodation was in a room with half board. The rooms are spacious but the cleanliness should be much improved. I must say that after I complained the ladies at the front desk immediately took action and from the next day the cleaning was done with greater thoroughness. Compared to our previous experience the thing that disappointed us the most was the animation . We expected to find the same group as in 2022 whose shows made all evenings enjoyable after a day spent out and about. In 13 days of stay I saw only one spettatolo made by them for the rest musical shows where the protagonists should have been the guests themselves repetitive even in the seguenza of the musical selection. Another note really to review is that the entertainment is only in Italian when more than half of the guests are foreigners. We are in Sardinia at least one of the team who can speak English and translate what should be the evening's entertainment I think is necessary. A thank you goes to the self service girls who were always kind and always helpful unlike the male figure who was in charge of the tablesi who if you unfortunate enough got up to get something you would come back and find your table cleared. I would say this is just not good I understand the tiredness but here we border on rudeness to the customer. The place is great but I urge the managers to better monitor the efficiency of services rendered. Who knows maybe we will see each other again.

Terrible noise from the entertainment. Every night, often until 11 pm. In itself nice that they offer entertainment for the children, but why so loud and so late? We left here after 2 nights, earlier than planned.||||Maar honest. The campsite is otherwise top. Large sites with plenty of shade. Facilities are good. The swimming pool is big and beautiful. So if do not like peace and quiet it is otherwise a really nice place.

Here is the rewritten text:||My experience with this cottage was unfortunately far from ideal. I had booked it for a cozy family getaway with the grandchildren, grandparents, ourselves and the two babies. The first thing we noticed was how incredibly dirty the floors were. They were so dirty that we got black feet, and the babies, who were happily crawling around, soon had black hands and knees. I don't even want to think about how long it had been since there had been proper cleaning. My husband and I ended up just wiping the floors by hand, since there were no cleaning supplies and we couldn't reach the staff. So, we just did it ourselves.|In the beginning, the atmosphere was otherwise fine: friendly neighbors and a cozy environment. But when it was time to sleep, everything turned around. It really was a disaster. First, there were no screens for the windows, which meant you had to keep them closed to avoid being stung by mosquitoes. In itself that would still be doable, were it not for the fact that there were no fans either. We spent the night in stifling heat, sweating until we were sticking to our mattresses. We couldn't turn over without feeling stuck, like we were flies on flypaper. It was a terrible night, with no ventilation, and it literally made me sick. My husband didn't feel well the next morning either, although it remains a mystery whether that was because of this.||The mattresses, moreover, were terrible. It looked like we were lying on a Velcro box spring with a rock-hard, plastic mattress on top. I almost suspect that these mattresses accidentally came from a tabletop factory. The pillow that came with it almost caused me to suffer a neck hernia. The bedding was neatly wrapped in plastic bags, which in itself is not a problem, but for this price I would have expected at least a decent mattress and washable bedding.|and that's not even mentioning the WiFi. For WiFi here you have to pay per person, something we only found out at the reception. Luckily, we thought we would have 5G, but that also turned out to be an illusion. The connection was so bad that we barely had 3G, with no signal for phone calls at all. Even the TV, which seemed to be from 2010 and only had one connection, barely worked.||Finally, there was a spider infestation, which didn't make the experience any better. The only bright spot was the friendly neighbors who helped us clean. But beyond that? We will never do this again. What an experience...

We booked a chalet. It turned out to be dirty and full of mild. I have asthma and the moment we entered the mold spores from the walls and living room couch triggered a bad asthma attack that I didn’t recover well even by September. It is a health hazard. Those chalets should be closed and disinfected and treated appropriate. I am thinking of all those families with small children that go and cannot afford a 5 stars hotels, they get their children sick of asthma.

The spa area is amazing. Hot tub, sauna and steam room. €15 for two hours. You can also take a dip in the indoor pool as it’s next door. We will definitely be booking again. Eurocamp caravan spotless and perfect. Site restaurant looks great and booked in for tomorrow night.

This campsite claims to be a 5-star establishment, but it's not, and doesn't live up to the quality of the services it offers.|I rented a wooden cabin on stilts for 5 people (there were 3 of us: 1 adult, 2 children).|First of all, when we arrived, the bathroom linen kit was missing, as well as the bed linen kit for which I had paid a supplement. Imagine having driven all day, it's very hot and you can't take a shower because there are no towels. As for the list of equipment in the cabin (crockery, cutlery, etc.), you should know that there is no inventory either on arrival or on departure, which means that when I did the inventory on arrival, some things were missing. I went to the reception desk to report this, and had to call them back at least three times before I finally received some missing utensils, others that I hadn't reported and others that were still missing. I finally gave up because I'd already wasted enough time. The time you spend at reception is deducted from the time you could have spent enjoying your stay. There's no traceability when you make a request at reception, so you have to re-explain every time.|Special mention for the only stove whose Teflon coating was a distant memory.|I should have received a welcome kit on my arrival (a sponge, a roll of toilet paper, a wipe, a household detergent pod, a bottle of rosé wine) which I only found out about by chance on my departure when I noticed that an employee had put it on the neighbor's table after he had left, and that he had given it to me afterwards.|I made a written complaint on the spot at the request of reception. I was contacted on my return by email to tell me that all these shortcomings were unacceptable and that they were going to improve, but that this did not justify a commercial gesture. I feel that for the price of the stay and the services that were included, this is not up to the standard of a so-called 5-star hotel, so I won't take any chances next time.

Liked: Large shaded pitches, clean toilets and bathrooms and my husband loved the disabled shower room which was perfect for his needs! The host was fabulous and did his best to help us have a lovely stay! Disliked: Nothing to dislike!