Camping les Rives de Grand Lieu

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We discovered this place at a wedding this weekend—the setting is wonderful, pleasant, and very peaceful. We were treated very well and with great kindness. There are many different types of accommodations. Thank you very much.

So-so... Average welcome.
No lighting, no designated RV area... Bathrooms were average, too.
We won't be coming back.

My correspondence with the front desk at Les Rives de Grand Lieu Campground.

My request dated July 26, 2026.
Hello,
I was participating in a 1,000-km cycling race with complete self-sufficiency, riding day and night.
Due to a problem with my front light and GPS, I had to drop out during the night after covering 500 km.
As a … result of this incident, I was no longer able to arrive at the campground at the scheduled time to check into the rental. I therefore canceled my reservation on Friday, July 17, at 9:13 a.m.; a copy of your acknowledgment of receipt is attached.
I can understand that you would retain a portion of the fee to cover your registration costs, but not the entire amount for an unused rental that therefore did not require registration, a pre- and post-stay inspection, cleaning, or utility charges.
Therefore, on an exceptional basis, I am requesting a full refund—or a partial refund if you apply a deduction.
Thank you for your goodwill gesture
Best regards
M B

The campground’s response (Marie)
Hello, Sir,
We fully understand your disappointment.
We’re sure you would have preferred to come rather than cancel.
However, we will not issue a refund.
You canceled on the day of or the day before your arrival.
Therefore, your accommodation could not be*** rented to someone else.
Best regards,

My complaint,
Hello,
I don’t understand your response.
***Following my call to cancel—and after checking your website, which showed that you still had identical mobile homes available—your argument is therefore not valid in my case.
I was expecting a goodwill gesture from you given the reasons I mentioned; I am reiterating my request for a partial refund, with a deduction only for the booking fee.
The €10 processing fee was already charged at the time of booking.
Best regards,
M B

Paid €10 processing fee
Expenses incurred: €79.50
Eco-contribution: €2.80

Following my last email on July 26, my request has remained unanswered to this day!!! Read more Show less

Very pleasant stay
Very warm welcome
Excellent meal
Thank you to the housekeeping staff for their cleanliness and hygiene +++ and their kindness

The opening hours are a bit confusing (not until 3:30 p.m.). The receptionist was nice, but a little overwhelmed when it came to English.
A nature-oriented campground near a park. The lake—which actually
looks perfect for swimming—was closed due to blue-green algae. The restrooms are very old and, in some cases, quite dirty, despite the … small number of people here at the campground. Unfortunately, the bistro was closed here in September as well. However, there’s a bar nearby by the lake. The town has no attractions. Aside from the lake, nothing is within walking distance.

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