reviews

We arrived today with our camper at the campsite of Terme Čatež and honestly the experience was surprisingly disappointing for a place that promotes itself as a 5-star campsite. First, access to the pools is allowed only once per day. For us this is inconvenient because we usually go for a swim in the morning and again in the afternoon. It’s not a huge problem, but it’s definitely not something you would expect from a high-level spa resort. Another thing that felt unnecessary: you can stay in the campsite only until 12:00, after that you must move the camper out of the campsite to the parking lot if you want to continue using the pools. Technically you can still swim afterwards, but you must first pack everything and move the vehicle. If the camp were full in peak season, that would make sense. But right now the campsite is almost empty, so the rule doesn’t really benefit anyone. For a guest it would be much more comfortable to simply leave the camper on the pitch, have breakfast in peace, go for one last swim and leave later. It would cost the resort nothing, but would mean a lot for the guest. However, the thing that finally made me write this review happened with the sanitary facilities. At reception they told me the only working sanitary block was by the lake because the others are under renovation. They even circled the exact location on the map. So I parked nearby, unpacked the camper, set up the table, chairs, bikes — everything. Anyone who travels with a camper knows that unpacking is not something you want to repeat. When I went to use the toilets, I discovered they were locked. I called reception and they said they made a mistake and suggested that I move to another pitch. Anyone who has ever unpacked a camper knows how unrealistic that suggestion is once everything is already set up. Mistakes happen — that’s not the issue. What surprised me was the complete lack of any gesture of apology. A small gesture would have been enough: maybe a pool voucher, a small token for the amusement park, or simply allowing a later checkout. Instead the answer was basically: walk across the whole camp or move your camper. Another surprising detail for a 5-star campsite: the sanitary facilities are very old and worn, honestly looking like something from the Yugoslav era. To be fair, they were clean, and that personally doesn’t bother me much — but it certainly doesn’t match the 5-star standard. Because of this experience we will probably not come back. There are several other spa resorts nearby that are nicer and much more guest-friendly. If we ever do return, at least now I know: don’t rely too much on the information from reception — better check everything yourself first. 🙂

What a nice cabins! Only not so practical; there is hot water only for a very short time (2 minutes), then the shower is cold. Called but no one answered. Contacted via the app, but those are AI messages; at least in our case no action was taken. Called back an hour and a half later but by then we were already checked out. Too bad because the cabins are super nice, but a hot shower is the least that should be there, for 2 people.

Bungalow with jaccuzie highly recommended and many beautiful cycling routes

Be careful when booking the camping aire associated with this campsite. We ended up booking one which felt in the middle of nowhere. In the end we chose not to stay at it..... that wasted 19 euro of our trip money

Very clean for 2x times I was there. It was super small log cabin you have everything. Sanitary facilities also clean. On the whole very good.

Vies

A team that listens and is available whatever the situation! Thank you for your kindness

We had a wonderful quiet week with a great sea view. We will be back in May. The child also enjoyed the stay very much.

Not to speak about this company people who work there are promised everything and they do not fulfill anything, some people fired and me son is next to it also on the street and is now homeless with ze children and animals. And 2nd rest space and enjoyment is also nothing of houses are almost against each other! And there is nothing to experience totally not worth the money.there are beautiful animals all gone 1 now deceased ..this company vresselijk promises ho but especially that Rob who lies with his paws up in Spain and put his people on the street while he promised for a home.mn son may not live here because of elderly housing ..alls you have a heart marten help him still.he is broken now give him a home best staff ever you on the street thunder.

The campsite is very nice and the sanitary building no. 1 is top 👍🏼 ✨👌🏼 Very friendly staff, you can buy fresh bread rolls on site in the morning. Great view of the sea, where I was able to watch a whole shoal of 🐬🐬 dolphins one morning.

Fine park with beautiful bungalows. Lovely wellness like sauna and jacuzzi.

We have our own vacation home there.