reviews

What can I say? I know why I never go camping... but let's be factual. I arrived at 7.45pm, just enough time to settle in and see the more than average state of the mobile home. I went to the reception desk at 8.01pm, which was closed, probably due to the proximity of Switzerland for punctuality... No emergency number in case of late arrival or on-call number in case of problems... Bad luck. After settling in, we headed for the "restaurant". It was expensive, bland and the pizzaiolo's smile was optional. I asked for the bed linen option... 75€ for 2 nights... it's simply a steal. At this price, I buy the sheets. When I pointed out to reception that there were no tea towels, I was told that they weren't provided, but that the head office was thinking about it... a word of advice: think fast. Another aberration is that the gate is closed between 11pm and 6am. So if you need to get out in a hurry, you can't... at the very least, limiting untimely entrances is understandable... but in that case, outside parking spaces should be provided accordingly! On a positive note, the space is quite pleasant. I'll never set foot in this place again. Good for me

It was perfect!

We stayed in a premium mobile home. It was very nice. The location was fantastic, with plenty of walking paths—a big plus for us since we had a stroller. The beach was clean and well-kept, and the swimming pools were beautiful, though unfortunately not heated. That was a bit of a downside. Prices at the store and bakery were extremely high, which was disappointing. Overall, we had an excellent stay and would happily return.

Absolutely awful owner! Stay away! We found the campsite on ACSI & is okay when the weather is nice but when raining the spaces are mudslides, they could make the spots more accessible to motorhomes. Also there are so many trees that it can be tricky to park. You must all go to reception so they can put a wristband on you (god knows why as you are given no explanation) but what you are given is 4 pages of papers containing all the rules. There are so many rules placarded in reception that is difficult to see anything else. The receptionist which we assumed was the son (feel sorry for him really) and the owner (Mrs El Chappo as another review puts it) were both there but she never acknowledged us properly, not a smile, not a welcome. She just mumbled things in Italian to him behind her computer… he was pleasant enough but not a smile or warm welcome. We didn’t read the reviews before staying but we should have as most of the negatives turned out to be true despite the owner’s responses to review (one of which can only be described as racist towards British people). Do read them, it’s a real eye opener The pool was closed (nothing said about this on the website or on arrival) but you still pay the same price. The bathroom facilities are dated, nothing wrong with that other than the fact, it’s again placarded with rules, including a one way system of entering & exiting, despite the fact that you can’t open the exit…. There was no soap available in the washroom (they must think men don’t wash their hands after the loo) & also the funniest one was on each shower doors there was a massive note asking you not to defecate in the shower because as the sign read “it happened today”. There is another sign by the exit telling you not to put anything in the bin as the owner would have to put her hands in it and asking you “how would you like it if you had to put your hands in my bin?” I think you might find a lot of medication tablets mainly for stress… also, has the owner never heard of gloves? There is a huge emphasis on protecting the environment (including by paying cash, apparently it saves the planet - more on that later) and the bin system is the best (no sarcasm there). You do however have to make sure (another rule) that your dog does his/her business outside the campsite so make sure you choose a spot close to the entrance… unless you train your dog to pee on command… anyway, the owners are very concerned about the environment, so concerned that each guest gets pages and pages of papers with rules, plastic wristbands that are used once… The best part was at departure, the owner demanded to be paid by cash, stating “her camp, her rules” as we booked an ACSI rate. There is a paper in reception stating that paying by cash is environmentally friendly (give me a break!). Why not being honest and saying that she wants to avoid paying credit card charges? Which is understandable and nothing wrong with that… but no, it’s for the environment... However, I wonder how the “agenzia delle entrate” (Italian Inland Revenue) would respond to the owner forcing guests to pay cash. When we enquired about her request for cash, she took offence and started to complain about unreasonable guests. When challenged on her attitude, she became rude, making an interminable tirade of complaints regarding guests and how disrespectful guests are. My husband decided to leave it there and departed the reception area (after paying cash) She then precipitated to follow him out of reception because she thought he slammed the door (which he didn’t) and made rude gestures as we drove away. It’s a good thing that the campsite is closing for the season as the owner clearly needs a holiday or perhaps a career change? Once that doesn’t include hospitality as she does not know the meaning of the word. Edit: the owner answer is hilarious and a pack of lies, we were never asked to leave, the trouble started when we checked out and she took offence about our enquiry as to why we were forced to pay cash. Also only one staff there and just 6 other campers…

A wonderful place to spend a long, spacious weekend. The only downside was that I wanted to shower in the communal showers during my stay. I was disrespected by a cleaning lady who spoke Spanish but looked Latin American with long hair. I did not like the way she spoke to me and looked at me.

We went for our first vacation in a camping - vacation park. This has been a super nice experience . The Zandstuve exceeded our expectations. Very neat chalet, good facilities, clean and cozy . To be repeated

No

Best campsite I know. Everything is there - restaurants, supermarkets, bars, ice cream parlors and stores. Everything is top clean, great sanitary facilities and two unique aqua parks. The whole place is like a small town.

Good food wifi ok, Fine walking.with the dog. Plumbing ok, but stinks.

Period September A clean, dog friendly, quiet park. Pool very small. Did not meet our expectations. One piece of advice: Do not go to this park in the fall because of falling acorns on the chalet roofs from the many overhanging oak tree branches. You will have no sleep then. First night thought it was birds however it was the acorns falling on the roof. A very penetrating sound. Also passed this on to the reception during check out. This was known at the reception and morede visitors had also reported this. Advice to the management of this park is on time pruning the overhanging oak branches.

Resort by it’s own is great especially for kids!! Restaurants could improve.

Great place to stay with lots of nature around and plenty of activities for families with kids. The check in and out were self managed and super easy. We will definitely be back!