reviews

It smells terribly of mold here, and the bathroom was absolutely unbearable—and all that for $370 a night!

Overall, we had a wonderful stay at EuroParcs Ruinen.

Our vacation home was cozy, nicely furnished, and—with one exception—clean. We especially liked the thoughtful decor, as it created a real sense of comfort. The amenities were also really good! There was even a smart TV, a refrigerator, and an oven. Everything was there and worked perfectly.

The staff were very nice and friendly. However, we only interacted with them during check-in and check-out, so we can’t say much about their other services.

What we felt was missing was a more varied selection of recreational activities for children. There was a swimming pool, a few animals, and an outdoor playground and a bouncy castle, which was of course nice for the kids. Still, we would have liked a bit more variety—for example, craft nights, a kids’ disco, or other organized activities where the kids could have fun together and let off some steam. Such activities would have been especially great when the weather was bad. Perhaps the children’s program is more extensive in the summer, but of course we can’t say for sure.

One thing that really bothered us was the cleanliness of the mattresses. Unfortunately, they were covered in hair from previous guests. We found that very unpleasant and unhygienic. Cleanliness should be a top priority, especially when it comes to the beds. That was really a shame, because the rest of the property was neat and well-maintained.

Our conclusion: Overall, EuroParcs Ruinen is a lovely vacation park with cozy and well-equipped vacation homes. We felt comfortable and had a wonderful time. For families with children, however, a more varied recreational program would be desirable. They should also pay closer attention to cleaning the mattresses.

Despite these criticisms, it was a wonderful stay for us overall!

We’ve been here for two days (October 18, 2026). You won’t find any peace and quiet here. Party-loving people from Cologne are ruining any vacation vibe. From 10:00 a.m. to 11:00 p.m., there’s loud music, drinking, and shouting—and the campground management isn’t doing anything about it. This is more like a folk festival than a campground. This is my fifth time here, but this is really the last straw—the pool is broken, the bowling alley is broken, and on top of that, it’s just this kind of crowd. My last visit here was a total disaster. I’d give it minus five stars if I could.

Close to downtown Valkenburg (within biking distance). Late check-out available.

All good 👍

A lot went wrong with the booking. Booked, canceled, booked again, paid a deposit, canceled again—and that happened about five times. I made a lot of phone calls, but wasn’t treated politely on the phone. Anyway... A bottle of wine had been left in the cottage upon arrival. That was thoughtful, but when you then see how dirty the house is, it really brings you down. The kitchen is also falling apart. There are rusty baskets in the dishwasher. The fridge isn’t in great shape either. The racks on the stovetop are completely caked with grime, as are the burners.

We stayed in cottage 363 at Parc Residence. It was incredibly filthy when we arrived. I scrubbed the entire kitchen myself, cleaned the toilet (the tiles were covered in dog hair, all the way to the top), and the toilet seat was broken—they never came to fix it. I also boiled the kettle and the Senseo machine. The couch was also covered in dog hair, so I vacuumed everything. Not exactly a pleasant way to start your vacation. The front desk couldn’t be reached that late, so yeah, I reported it the next day. We received a refund of €44—a drop in the bucket, really. Incidentally, we haven’t received the €44 yet. We’ll get it once we’re back home. I just had to trust that it would work out. To be honest, I don’t have any trust left because of all the trouble.

Today, the lawn was suddenly mowed. Our daughter is breastfeeding and was feeding our baby when, all of a sudden, a man walked right through the garden. That’s just not right. When you bring it up at the front desk, they say, “Yes, those are our guidelines/procedures.” I told them I didn’t agree with that. “That’s how we work,” they said. I find this truly shocking—that’s no way to treat guests. You should at least knock first and ask if it’s a good time. We also find it completely unacceptable that they drive the lawn mower right between the cars (two brand-new cars). If they cause damage, we’re the ones who have to figure out how to get it fixed.

No, after many years, we’ve once again had a bad experience, so we’ll never stay at Klein Vink again.

Luxembourg and the stunning natural surroundings really shouldn’t be underestimated—it’s definitely worth a visit.
The campground itself has potential; the restrooms could use some updating, and it somehow feels like it’s missing a little bit of that personal touch. We’ve stayed at several “Leading” campgrounds, and I wouldn’t rank this one on par with any of the others.
But it’s definitely recommended for a long weekend when the weather is nice.